Digital DECT Terminals Benefits
Improve customer satisfaction
Offering customers a quick, direct way to reach your employees without jumping through hoops improves customer satisfaction rates. Digital DECT enables your company to deliver this level of service by providing workers a way to be reached – even while they are away from their desks.
By giving your employees the ability to access communications features while away from their desks, you enable them to complete multiple tasks simultaneously. And because your employees can answer calls directly, reception workers and administrative assistants are free to complete other work.
Reduce customer costs
Because most calls can be answered immediately, callback charges are minimized. Additionally, no internal call costs are associated with Digital DECT Terminals. These terminals provide the optimal approach for flexible businesses. A single converged network can be used to provide both fixed and wireless telephony and reduce dedicated cabling requirements. Move, add and change costs in addition to cabling expenditures are reduced.
Select a secure, easy-to-install solution
Installing Digital DECT is easy, and your data and network are secure. All communications are encrypted to protect the privacy of both you and your customers. Digital DECT also provides feature transparency on NEC platforms and a host of additional features.