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Avaya/Nortel Communication Server CS100 and CS2100
| CS1000 Communication Server |
| CS2100 Communication Server |
CS1000 Communication Server - Toronto, Ontario, Canada
CS1000 Communication Server 1000 is a server-based, full-featured IP PBX and the cornerstone of Avaya Enterprise Unified Communications deployments.
Avaya/Nortel CS 1000 OVERVIEW
It provides the benefits of a converged network plus advanced applications and over 750 world-class telephony features. Fully distributed over IP LAN & WAN infrastructure with built-in reliability and survivability, Communication Server 1000 supports business-critical applications, including unified messaging, customer contact center, IVR, wireless VoIP and IP phones.
Avaya/Nortel CS 1000 KEY FEATURES:
• Feature rich with over 750 call processing and telephony features
• Highly scalable with support for up to 22,500 IP users off of one Call Server, multiple Call Servers networked together can support unlimited scalability
• World class reliability and redundancy mechanisms - highly reliability architectural elements that maximize network uptime with extensive redundancy mechanisms to ensure network uptime including survivability options such as Campus and
• Geographic redundancy to support network failover
• Extensive desktop portfolio includes; Wireless, Soft-phones, IP, Digital and Analog set support, to meet diverse end-user requirements
• Supports business-critical applications, including IP Contact Center, CallPilot unified messaging, and integrated services such as conferencing, one-number-follow-me Personal Call Director, recorded announcement, network-wide attendant and messaging
• Telephony integration with desktop application providers such as Microsoft and IBM
Avaya/Nortel CS 1000 Additional FEATURES
• Comprehensive security mechanisms ensure signalling, media and IP security with support for sRTP, IPsec, SIP TLS and AES-128 encryption
• Broad portfolio of Media Gateways support a wide range of client types with flexible scalability options and support for a complete range of analog and digital trunk interfaces
• Extensive desktop portfolio includes; Wireless, Soft-phones, IP, Digital and Analog set support, to meet diverse end-user requirements
• Over 750 features, including: Ad-Hoc conferencing, Scheduled Conferencing, Attendant Recall, Automatic Busy Redial, Call Duration Display Timer, Call Forward (9 types), Call Join, Call Park, Call Transfer, Call Waiting, Calling Line Identification, Calling Party Name Display, Charge Account Codes, Controlled Class of Service, DID Route Control, Flash, Hold, Hunting (6 types), Internal Forward, Malicious Call Trace, Override Position Busy, Remote Message Waiting, Ring Again and many more
• Transparent feature interworking across an IP WAN among Communication Server 1000, Meridian 1 and Business Communications Manager systems
Avaya/Nortel CS 1000 BENEFITS
• Resiliency mechanisms ensure your network stays up and operational to ensure you stay focused on the business at hand
• Security mechanisms ensure your network traffic, data and users are protected - so you can worry about growing your business
• Open architecture enables integration with 3rd party clients and applications to deliver solutions that meet your objectives
• Simple, scalable architecture enables you to deploy one solution today and evolve it as your needs dictate
• Empower your mobilized workforce with the same capabilities and tools available to the desktop
• Distributed services across a common communication network improves efficiency
• Extensive desktop capabilities, including IP, digital and analog phone support leverages support of existing infrastructure
• Integration with world-class telephony and multimedia applications from Nortel and 3rd parties provides your workforce with the tools to excel
• Architecture and philosophy that ensures investment protection
• An evolution path from TDM to IP - at your own pace!
Communication Server 1000 is an integral part of Avaya's Unified Communications (UC) Vision and will evolve with you as your needs change Integration with Microsoft and IBM UC solutions extends telephony capabilities to the desktop for enhanced productivity.
Avaya Communication Server 2100 (CS2100) - Toronto, Ontario, Canada
An integrated unified communications solution built to meet the demands of the large enterprise
Avaya Communication Server 2100 is an enterprise converged solution designed specifically to address the demanding business and operational requirements of today’s large enterprises. The Communication Server 2100 platform is a “best of all worlds” integrated unified communications solution that combines Avaya’s leading enterprise features and applications with the exceptional scalability, reliability and networking usually only found in carrier solutions. Combining these strengths with the capabilities of Avaya Aura™ architecture provides customers an unmatched solution for consolidating dial plans, network access and applications into single data center reducing network and operational cost.
Feature Summary
Telephony Features
Over 750 features delivered via analog, TDM, Unistim (IP) or SIP devices. The Communication Server 2100 utilizes a centralized call server to provide voice services to stations across a wide area network. This distributed model pushes consistent feature and functionality from the core to the edge of the enterprise voice network.
Unified Messaging
The Communication Server 2100 supports multiple unified messaging solutions including Avaya CallPilot, Avaya Modular Messaging and other third party solutions. Both Avaya solutions provide customers enhanced productivity through a single mailbox supporting voice messages, faxes and even speech-to-text capabilities.
Contact Center
The Communication Server 2100’s scalability is unmatched in the industry providing a unique solution for consolidating numerous call centers on a single Communication Server 2100. Communication Server 2100 call center capacities:
• Agents per system: 99,999
• ACD groups per system: 5,000
• ACD subgroups per ACD group: 2,500
• ACD Supervisors per ACD group: 2,500
• ACD agents per ACD group: 10,000
• Simultaneous queued calls per ACD group: 8,192
The Communication Server 2100 can support multiple contact center solutions through its standards based open interfaces.
Unified Communications
SIP Core: Premier carrier-class IP Telephony solution has evolved to a fully-integrated SIP unified communications solution. The Communication Server 2100, through an integrated SIP Session Server, supports SIP connectivity to endpoints within the skins of this ultra-reliable and scalable solution.
• Provide the basis for a more productive work environment
• Enables integration into business applications
• Open nature of SIP allows for integration into the communications experience such as
Presence, Instant Messaging, find me/follow me services and video calling
Multimedia collaboration: Via the Media Application Server, provides multimedia capabilities from the desktop that provide a significant cost savings in travel and external conference services while allowing employees to be more productive and efficient:
• On-demand, Meet-me Conferencing
• Web Collaboration
• Video Conferencing
• Application Sharing
Microsoft Office Communications Server: Communication Server 2100 fully integrates with Office Communications Server (OCS) as a complement to the carrier-grade and robust capabilities of the Communication Server 2100. Avaya is able to provide customers integration into key Microsoft business applications.
• Provides a choice for customers
• Enables a common desktop client across the enterprise
• Allows for common user interface and business application integration
• Provides a simplified and consistent user experience, optimized for productivity
Mobility Features
Fixed Mobile Convergence: The Communication Server 2100 portfolio supports two different Fixed Mobile Convergence (FMC) solutions. The MC 3100 solution can be implemented on any smart phone via the soft client or web client on either a single or dual mode device. The MC 3100 solution can also support UC functionality in the appropriate deployment model. The Mobile Extension solution can turn any mobile phone into your desk phone, allowing mobility anywhere your cell phone works. With the addition of the Call Grabber functionality, customers can transfer calls with the touch of a button from their cell phone back to their desk phone when they return to the office.
Wireless LAN: The WLAN product suite within the Communication Server 2100 portfolio allows customers to be more productive in the work environment, taking their desktop phone with them throughout the office or campus environment, which in turn lends to increased customer satisfaction.
• 6100 Series Wireless LAN Handset
• WLAN IP Telephony Manager 2245
Meteor Telecommunications and Customer
MeteorTelecommunications provides business with Avaya/Nortel product line. We are an experienced professionals when it comes to implementing Avaya/Nortel products and solutions, we’ve proved our success with Avaya/Nortel portfolio implementation with many existing customers choosing Avaya/Nortel for their business, we’ve added many and continuing to grow our client group. We provide our services from several locations: Brampton (head office), Ottawa, Hamilton in Ontario, and many other locations all over the Canada. Please don’t hesitate to contact us at (905) 595-4444. We look forward to working with you and helping to decrease your communications costs.